Legal

Privacy Policy

This Privacy Policy explains how Bandar Metrics collects, uses, and protects information when you use our website, dashboard, analytics tools, communities, and related services.

1. Information We Collect

  • Account information, such as your name, email address, login credentials, subscription status, and profile details.
  • Usage information, such as pages viewed, features used, stock symbols searched, device data, browser type, IP address, and approximate location derived from technical data.
  • Payment and billing information, which may be processed by third-party payment providers. We do not intentionally store full payment card details on our own systems.
  • Communications you send to us, including support requests, feedback, and messages through email, Telegram, or other official channels.

2. How We Use Information

  • To provide, maintain, secure, and improve Bandar Metrics products and services.
  • To authenticate users, manage subscriptions, process account requests, and provide customer support.
  • To analyze product usage, diagnose technical issues, prevent abuse, and improve reliability.
  • To send service updates, security notices, product announcements, and relevant communications where permitted.

3. Market Data and Analytics

  • Bandar Metrics provides tools, dashboards, charts, and analytics related to financial markets. Your interactions with these tools may be processed to provide requested features, improve performance, and personalize your experience.
  • We do not treat watchlists, selected stocks, chart preferences, or similar usage data as public information unless you choose to share it.

4. Sharing of Information

  • We may share information with service providers that help us operate the platform, such as hosting, analytics, authentication, payment, communication, and security vendors.
  • We may disclose information when required by law, regulation, legal process, or to protect the rights, safety, and security of Bandar Metrics, our users, or others.
  • We do not sell your personal information.

5. Cookies and Similar Technologies

  • We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure usage, and improve the service.
  • You can control cookies through your browser settings, but disabling them may affect platform functionality.

6. Data Security

  • We use reasonable technical and organizational measures to protect user information. However, no internet-based service can guarantee absolute security.
  • You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.

7. Data Retention

  • We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
  • When information is no longer needed, we may delete, anonymize, or aggregate it.

8. Your Choices

  • You may request access, correction, deletion, or export of certain personal information by contacting us.
  • You may opt out of non-essential communications where available. Service, billing, and security messages may still be sent.

9. Third-Party Links

  • Our service may contain links to third-party websites, communities, or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

10. Changes to This Policy

  • We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact Us

  • If you have questions about this Privacy Policy, contact us at admin@bandarmetrics.com.

This page is provided for general product transparency and should be reviewed by qualified counsel for your specific legal requirements.